Privacy Policy

Last Updated: 06/28/2024

This policy describes our practices for collecting, using, maintaining, protecting, and sharing the personal information of visitors to our website, www.wideners.com. Please read this policy carefully to understand our policies and practices on how we manage your personal information.

This policy may change from time to time. We will post any changes on this page. Please visit this page periodically to read any updates.

Information Practices

When you visit Wideners.com or interact with our customer service team, we may collect, use, and share a variety of personal information from and about you. How we process your information depends on the type of information. The following chart summarizes the types and purposes:

Type	Examples	Purposes for Processing Personal Information
Identifiers	This includes name, address, occupation, email address, telephone number, date of birth, copies of photo identification, and other personally identifying information. For example, we collect information from you when you sign up for an account with us or purchase our products.	To present Wideners.com and its contents to you and to improve the website; To provide you with information or services that you request from us; To fulfill our obligations to you as a customer; To improve customer service; To carry out our obligations and enforce our rights arising from any contracts or legal relationship between you and us, such as when you purchase any of our products; To notify you about changes to Wideners.com or any products or services we may offer or provide through it; To fulfill legal obligations, such as ensuring you are the appropriate age or reside in locations that allow us to sell your our products; To allow you to participate in interactive features on Wideners.com and to personalize your experience; To enable communications to you regarding our services such as email and text; To work with marketing partners to provide you with products or services that may be of interest to you, such as emailing you similar products that you have purchased recently; To administer certain programs we may offer, including contests and gift cards; To fulfill the purpose for which you provide it. For example, when you communicate with one our representatives through the chat function on the Wideners.com; For any other purpose with your consent.
Internet or Other Similar Network Activity	We may collect this information as you navigate through the Website. Information collected automatically may include usage details, domain address, IP addresses, internet browser, operating system, your internet connection, the equipment you use to access our Website, and information collected through cookies and other tracking technologies (please see “Cookies and Online Tracking Technologies” below for more details).
Call Recordings and Chat Transcripts	When you speak with one of our representatives.	For fraud detection, loss prevention, and public safety; To carry out our obligations and enforce our rights arising from any contracts or legal relationship between you and us, such as when you purchase any of our products.
Payment information	For example, credit and debit card provided to one of our payment processors when purchasing our products.	To fulfill our obligations to you as a customer; To fulfill the purpose for which you provide it, including processing your purchase of one of our products.

We may disclose the above categories of personal information to:

our parent, subsidiaries, and affiliates;
contractors, service providers, and other third parties We use to support our business;
protect the rights, property, or safety of Company, our customers, or others. This includes exchanging information with other companies and organizations for the purposes of fraud protection and credit risk reduction;
comply with any court order, law, or legal process, including to respond to any government, regulatory, or law enforcement request;
enforce or apply our Shipping & Other Policies and other agreements, including for billing and collection purposes;
as allowed under applicable law or with your consent.

We may also disclose aggregated information about our users and deidentified data or information that does not identify an individual.

Cookies And Other Tracking Technologies

Like most ecommerce websites, we use first-party and third-party cookies (small files that a website places on a website visitor’s hard drive through their web browser) and other tracking technologies to enhance the experience of the Website and for analytics purposes. You can set your web browser to refuse cookies, or to alert you when cookies are being sent. If you refuse cookies, then some parts of Wideners.com may not work right.

We use these cookies in combination with Google Analytics and Advertising Features (Analytics Demographics and Interest Reporting, Signals, and Search Console) to help us improve your experience on our site, including offering better products and making browsing and ordering much easier. These cookies are linked directly to our site, and we do not share them with any additional third parties. They collect demographics and interests-based data as well as data like browser, referring site, and the details of site visits. For more information, and to see the additional terms to which you are agreeing by using our site, check out Google Analytics Terms of Service linked here. Also, you can avoid Google Analytics data collection by modifying your Google Ad Preferences settings, or by using Google’s opt-out add-on for your browser (you can find it here).

Security

We have designed Wideners.com to be a secure place for your personal information. However, you must do your part, too. Please don’t share your account password with anyone else.

No Users Under The Age Of 21

Wideners.com is intended only for folks who are over 21. Nobody under 21 may use the site.

Consumer Rights

Right to know what personal information we have processed and access/obtain a copy of that information.
Right to correct your personal information if it’s wrong.
Right to delete your personal information.
Right to appeal our denial of your request to exercise any of the other 3 rights.

We don’t sell consumers’ personal data, target advertising using consumers’ personal information, or use consumers’ personal information for profiling. Therefore, we don’t offer an option to opt out of these activities.

HOW TO EXERCISE YOUR RIGHTS

You may exercise your rights, if any, by submitting a written request to our customer service team. An online form can be found at https://www.wideners.com/consumer-data-request that outlines the information needed to verify and process your request. Or, you can email us at privacy@wideners.com. An emailed request will need to contain the same information required by the online form. Otherwise, we might not be able to verify your request. We reserve the right to request additional information to verify and process your request.

AGENT REQUESTS

You may use an authorized agent to submit your request. Before processing the agent’s request, we may require you and the agent to submit some supporting documentation to verify your identities and prove the agent is authorized to make the request for you.

APPEALS

Appeals may be submitted within 90 days by emailing privacy@wideners.com. We will make a decision on your appeal in a timely manner and, when required by law, explain the reason for our decision.

Staying in Touch

If you have questions about this Privacy Policy, please feel free to either email us at wideners@wideners.com or call 1-800-615-3006.

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