If you encounter account problems or you are having trouble ordering:
Please call us at 1-423-282-6786
- Q1 - Do I have to have an account to order?
- Q2 - What are the benefits of having an account?
- Q3 - If I don't have an e-mail address can I still order?
- Q4 - Can I order if I don't have a credit card?
- Q5 - Do I have to pay sales tax?
A1 - You no longer have to have an account to order from us. You can check out as a "Guest" at checkout. However, without an account you will miss out on all the benefits of having one.
A2 - You can view your past order history, re-order previous orders to speed up check out procedure, receive our weekly E-Blasts, and be able to track your package better.
A3 - Yes, but you will need to call one of our sales reps at 1-423-282-6786 to assist you in placing an order.
A4 - We only accept payment by credit card. For your convenience, we accept Visa, Mastercard, and American Express.
A5 - Only if you live in Tennessee at this time.
- Q1 - What is E-Blast?
- Q2 - What is the NRA "Round-Up"?
- Q3 - How do I know if my order was received?
- Q4 - When will my order ship? Will I be notified?
- Q5 - How do I calculate the shipping & handling fees?
A1 - Periodically we will send out a special sale email. You can opt out of these emails, but you will miss out on weekly deals or announcements of new stock arrivals.
A2 - The NRA "Round-Up" program is a unique, but very effective way to support the NRA. Every Wideners customer has the opportunity to "round-up" the total of their purchase to the next highest even dollar amount. This amount is donated to the NRA and put into an Endowment for the Protection of the Second Amendment.
A3 - We send an order confirmation to your email account as soon as your order has been processed. The purpose of this email is to notify you that your order has been received, processed, and sent to our warehouse.
A4 - In most cases you will receive your order within 7 - 10 working days. You will be notified when your order ships. We send a shipping confirmation to your email account as soon as your package(s) has/have left our warehouse.
A5 - You can enter your zip code on the first page of checkout to see what shipping will cost for the items currently in your cart.